How can I track my order?

When you order at Acme Tools for delivery, you receive a purchase email confirmation with your order tracking number and a link to your assigned shipping carrier.If you want to check your order status with us, please access our Acme Tools Login page. Here, you can enter your order number and shipping zip code to receive updates from Acme Tools.

What information do I need to track my order at AcmeTools.com?

To track your order at AcmeTools.com, you will need your tracking number provided by your order confirmation number. For account users, log in to your Acme Tools account online and find My Orders on your account home page. For guest users, you must provide the contact information, primarily an email, used during the purchase process. For any other questions on where your order might be, please contact our customer service center through our Contact Us form.

How often is the tracking information updated?

Tracking information is updated within 24 hours following updates provided directly by your chosen shipping carrier. For the most up-to-date tracking information, please use the shipping carrier's order tracker supplied in your order confirmation email.

Can I track my order if it was a gift purchase?

If you made a gift purchase on your account, you could view updates online at AcmeTools.com on the My Orders page in your Acme Tools account. For guest users, track gift orders like any other order. Use your email, contact information, and any other relevant order information to track where your gift order is.

Will I receive a tracking number once my order has shipped?

You will receive a tracking number once your order has been shipped. This tracking number will be provided in your order confirmation email after your order has left an Acme Tools warehouse facility.

Can I track my order using my phone or mobile device?

Yes, you can track your orders using your phone or mobile devices. Go to AcmeTools.com. Login to your account and track your order as you would on your desktop. For guest users, provide your order and contact information to track your order's progress.

Can I change my shipping address after my order has been placed?

Changing your shipping address depends on your shipping carrier's availability. Please contact your chosen shipping carrier and ask for a different delivery location. At Acme Tools, we ask that you wait until your order has been delivered to the location selected in your purchase process. This minimizes the potential for missing item errors and issues that may arise.

What should I do if my order does not arrive by the estimated delivery date?

Check your shipping carrier's tracking notifications if your order has not arrived by the estimated delivery date. Second, access our Acme Tools Where's My Stuff? page and follow all the guidelines provided. If you still cannot find your order and need additional assistance, please contact our Customer Support Team through our Contact Us form.