Kubota: For Earth, For Life
Grapevine, Texas – August 6th, 2018 - Kubota Tractor Corporation is pleased to honor Acme Equipment, a division of Acme Tools, located in Grand Forks, N.D., with Kubota’s Elite Award of Excellence, the company’s most prestigious dealership certification and designation. The certification program was created by Kubota’s senior leadership team in conjunction with its National Dealer Advisory Board to recognize dealers nationwide that deliver the “ultimate Kubota experience,” from top-quality equipment and sales and financing to customer satisfaction and best-in-class service.
“Whether it is landscapers, contractors, or large property owners, today’s customers expect equipment dealers to be top-notch, full-service partners. Kubota’s Award of Excellence program recognizes dealers that are already there, meeting and exceeding customers’ expectations,” says Todd Stucke, senior vice president, sales, marketing, and product support for Kubota. “Simply put, they are our very best, and they’ve set the bar high. For that, we thank and applaud them.”
Unique to Kubota’s Award of Excellence program is its designation criteria. The advisory board and Kubota worked together to narrow the requirements to 17 core elements that are the most critical for longevity, segment growth, and overall business success. These 17 elements fall into five categories:
- Customer experience
- Financial operations
- Sales and marketing
- Building brand value
- Service
There are two certification levels within the program: premier and elite. To be recognized with a Kubota Premier Award of Excellence, a dealership must meet all requirements and achieve at least 80% compliance across the five categories listed above. In addition, to reach the top “elite” status, dealers must be premier-certified and meet a total fiscal sales requirement.
“This is the fourth year of Kubota’s Award of Excellence program, and it is already setting a high standard that will pave the way for sustained growth and market segment leadership,” Ray Villarreal, Kubota senior manager of dealer development, adds. “We have built a strong reputation for top quality on the manufacturing level, and this award recognizes that Acme Equipment is delivering on the Kubota promise before, during, and after the sale.
About Kubota Tractor Corporation
Kubota Tractor Corporation, Grapevine, TX, is the U.S. marketer and distributor of Kubota-engineered and manufactured machinery and equipment, including a complete line of tractors of up to 170 Gross hp, performance-matched implements, compact and utility-class construction equipment, consumer lawn and garden equipment, hay tools and spreaders, commercial turf products, and utility vehicles. For product literature or dealer locations, contact: Kubota Tractor Corporation, 1000 Kubota Drive, Grapevine, TX 76051, (888) 4-KUBOTA [(888) 458-2682], Ext. 900, or visit www.kubotaUSA.com.
About Acme Tools
Celebrating its 70th anniversary, Acme Tools was founded in 1948 in Grand Forks and is today an omnichannel premier retailer of tools and equipment, with 10 retail stores in North Dakota, Minnesota, and Iowa, and a leading authorized online retailer offering more than 50,000 products at AcmeTools.com.
