Yes. Within one business day of your order being shipped, we will email a shipment confirmation to the email address you supplied us when you placed your order. This confirmation will include your tracking number along with a link to the carrier’s website for you to track your order from shipment to delivery.
We are only required to collect sales tax for orders that ship to the six states where we either have stores or have salespeople actively selling to customers. Those six states are: North Dakota, Minnesota, Iowa, South Dakota, Michigan and Wisconsin.
A signature is required upon delivery of freight shipments. Before signing the freight bill of lading, please inspect the shipment for damages and shortages. Please make sure you note any damages on the bill of lading. It is your responsibility to verify the condition of the merchandise that you receive. You are responsible for freight damage if you do not indicate any such damage on the bill of lading when you sign for your shipment. If the shipment is accepted, make sure to note any damage on the bill of lading before signing. When you take delivery of a freight shipment, we encourage you to inspect the product thoroughly to the point of opening the packaging if necessary, prior to signing the bill of lading. If heavy damage is noticed, you have the option of refusing the shipment.
In the event of a problem, contact an ACME TOOLS Customer Support Agent at 1-877-345-ACME (2263) option #3, from 9am-5pm CT, Monday thru Friday.
Should you encounter any errors while on our site, we suggest closing and then restarting your browser. This will normally correct any issues you were experiencing.
If you have problems while ordering online, you can call your order in twenty four hours a day, seven days a week at 1-877-345-ACME (2263) option #1.
Please feel free to let our Customer Support team know if you experience errors on our site by emailing us at email@example.com or by calling us at 1-877-345-ACME (2263) option #3, from 9am-5pm CT, Monday thru Friday.